📖 BingX exchange: main features, pros and cons
BingX is one of the fastest‑growing cryptocurrency exchanges, positioning itself as a leading social trading platform. Its key feature is copy trading, which lets you automatically mirror the trades of successful traders.
The platform offers hundreds of assets, futures with leverage up to 125x, and even a demo mode for beginners. All of this creates a broad feature set, but behind the surface convenience lies a controversial reputation. In the crypto community, BingX is actively debated—from praise for its interface to accusations of unfair practices.
Let’s break down what users consider the pros and cons of this platform.
📊 Review distribution: rating and reasons
1–2 stars
- 🚫 Delays/issues with withdrawals; temporary account freezes due to risk control and EDD (enhanced due diligence).
- 🚫 Strict KYC (identity verification) requirements and lengthy checks; templated responses from support.
- 🚫 Complaints about liquidations “before the calculated price” and discrepancies in quotes/data on charts.
- 🚫 Dissatisfaction with certain “partners”/copy traders and their practices.
3 stars
- 😐 User-friendly interface and fees, but service/support stability is not always reliable.
- 😐 Deposits/withdrawals and order execution usually fine, but delays and technical glitches do occur.
- 😐 Issues with certain tools/data (e.g. chart volume display) are resolved, but not quickly.
4–5 stars
- 👍 Clear interface and mobile app; integrated charts and fast execution.
- 👍 Social and copy trading as a key feature for beginners and busy traders.
- 👍 Low fees, promotions/bonuses, wide choice of coins and markets.
- 👍 Successful trading and withdrawals without issues (per high-rated reviews).
| ⭐ Rating | 📊 Share of reviews | 💬 Main reasons |
|---|---|---|
| 1–2 stars | ~58% | 🚫 Withdrawals/blocks due to risk control and EDD, KYC checks, complaints about support and liquidations |
| 3 stars | ~2% | 😐 Mixed experience: interface and fees are good, but service/data stability and support speed are “so-so” |
| 4–5 stars | ~40% | 👍 User-friendly interface and app, copy trading, low fees/bonuses, successful trading experience |
✅ What BingX users like
Strengths of the exchange are most often mentioned in positive reviews. Users note that BingX is convenient for both beginners and those who already have trading experience.
All these advantages shape the platform’s positive image. That’s why many traders choose BingX as an additional tool—for learning, copy trading, and day‑to‑day trading.
⚙️ Usability and services
Many users call BingX intuitive and convenient for trading. The interface isn’t overloaded: core functions are laid out logically, and navigation is simple even for beginners. This makes it easy to get up to speed without unnecessary friction.
Tip: start with spot and P2P exchange to get used to the interface, then move on to more advanced tools.
The exchange offers a full suite of services: from spot trading and derivatives to P2P exchange with support for different currencies. This selection lets you gradually progress from simple trades to more complex strategies within one platform. Additionally, users highlight copying professional traders’ deals as a convenient feature for beginners.
🤝 Social trading
Copy trading is the hallmark of BingX. Just pick a trader with a suitable strategy and the system will automatically duplicate their actions. This reduces the risk of beginner mistakes and helps you learn in practice by observing the logic of experienced market participants.
Tip: when choosing a trader, evaluate not only profits but also the stability of results over a long period.
Another plus is the presence of a demo account. You can safely build skills and test different strategies without risking funds. Many beginners start with demo and then switch to a live account, making the learning process safer and more consistent.
🎁 Fees and bonuses
One of the main advantages users mention for BingX is its low fees. Over the long run, even small reductions in costs can significantly increase profits. In addition, the exchange regularly runs promotions with coupons and bonuses.
Tip: keep an eye on promotions in the Events section—bonuses and coupons help offset trading costs.
BingX actively incentivizes traders: you can get rewards for trading, participating in competitions, and even for posting app reviews. This helps shape an image of a platform that not only charges fees but also gives a portion back to its users.
📱 Mobile app
The BingX mobile app has over 5 million installs and a stable ~4.5★ rating. Users note the combination of rich functionality and simplicity: TradingView charts, order types, trade alerts, and access to copy trading right from your phone.
Tip: use the mobile app to quickly monitor trades and manage orders on the go.
For many traders, the mobile version becomes a full replacement for desktop. Reviews often mention support interactions: the team actively replies to store comments, which shows attentiveness to feedback and strengthens trust in the platform.
📊 Variety of assets and modes
BingX supports more than 800 cryptocurrencies. In addition to top coins (BTC, ETH, XRP), you’ll find altcoins and meme tokens. This range lets traders choose assets for different strategies—from long‑term investing to speculative trading.
Tip: when using margin trading, choose isolated margin to reduce risk in highly volatile conditions.
Beyond spot, the platform offers margin trading with leverage, plus the ability to open both long and short positions. Experienced traders have access to stop orders, trigger orders, and both isolated and cross‑margin modes. All of this makes BingX a convenient venue where you can combine different approaches without switching to other services.
Bottom line: BingX comes across as a multifunctional and convenient platform. It offers a wide toolkit for all categories—from a beginner with a demo account to a professional using leverage. Many users praise the simple interface, stable deposits/withdrawals, and value bonuses and social trading as useful add‑ons.
❌ Key complaints and issues
Alongside praise for BingX, there’s another side—numerous complaints that undermine trust in the exchange. On independent review sites, BingX’s aggregate rating barely reaches 2★ out of 5, which corresponds to “poor.”
Moreover, by some estimates, about half of the reviews there are the lowest, with one star. This is a red flag: although satisfied customers exist, the share of disappointed ones is quite large.
Key complaints
Bottom line: despite functionality and bonuses, BingX has serious reputation issues that cannot be ignored when choosing an exchange.
🚫 Account blocks and withdrawals
🔒 Common complaints
One of the most frequent user complaints is account blocking or the suspension of operations without clear reasons.
There are real cases where an account was frozen right after a top‑up of several thousand USDT—allegedly “for review.”
Support restored access only after lengthy back‑and‑forth and repeat identity verification, and for some the situation reoccurred.
According to reviews, the exchange reacts aggressively even to deposits that are moderate by crypto‑market standards. Instead of trading, funds get stuck in checks, which is frustrating.
Tip: if you manage to restore account access, withdraw funds as soon as possible.
Bottom line: such stories undermine trust in the platform. Users fear losing access to their funds at any time.
📑 Strict KYC and verification requirements
🪪 How the rules changed
For a long time, BingX was known for a liberal approach: you didn’t need to upload a passport to start trading, and geographic restrictions were bypassed via VPN. Many valued the ability to work anonymously.
However, the policy was recently tightened sharply. When withdrawing a large amount or for any “suspicious activity,” an account can now be frozen until a full document package is provided.
What users say: KYC procedures have become overly complicated. Support requests video identity proofs, source‑of‑funds documents, and additional data. Even small inconsistencies lead to withdrawal delays.
Tip: prepare your documents for KYC in advance to avoid an account freeze when withdrawing funds.
🌍 Issues for traders from restricted countries
Traders from countries where BingX is officially unavailable (for example, the U.S.) are especially dissatisfied. Previously they traded via VPN, but now they must complete comprehensive KYC or fully withdraw funds and leave the platform.
Many feel misled: the exchange attracted users with low barriers, then drastically tightened the rules.
📞 Quality of customer support
🙍♂️ Main user complaints
- 24/7 chat not meeting expectations: real replies arrive slowly.
- Template responses and drawn‑out timelines without substantive solutions.
- A sense that support works against the client’s interests.
Case: after a Google Authenticator failure, a trader lost access to the account. The exchange requested document photos, video, and transaction histories from other platforms. The user provided even more (including screen recordings from wallets), but BingX still refused, demanding impossible data (e.g., a TxID from many years ago).
Important: there are accusations of fraud—clients interpret support’s actions as attempts to retain funds.
Tip: document every step: ticket ID, date/time, screenshots of messages and uploads; duplicate the request via email/web form; during escalation, list all submitted evidence point by point.
Bottom line: the reputation of BingX support is mixed—from quick resolutions to prolonged denials. Budget time for correspondence and prepare your evidence in advance.
⚠️ Manipulation and technical outages
📈 Suspicions of non‑transparent execution
- Users report sharp price spikes exactly when placing a market order.
- Because of jumps, positions close at a loss or with much smaller profit.
- It creates the impression the system is “trading against the client”, especially on illiquid pairs.
Context: the exchange denies manipulation and explains incidents by market volatility, but some traders still report negative experiences.
Technical signals: there were reports of disappearing volume data in integrations (e.g., on TradingView charts in July 2025 for a number of contracts). Users debated whether this was a glitch or a result of declining liquidity.
Tip: reduce the impact of slippage—use limit orders, avoid market entries on illiquid pairs, place stop‑limit instead of stop‑market, and check spread/order‑book depth before trading.
Bottom line: even if some cases are due to volatility, the combination of complaints and technical failures increases operational risk. Trade carefully with well‑planned order management.
📉 Delistings and asset freezes
⚠️ Losses due to rare tokens
BingX, like other exchanges, periodically removes tokens from listing. According to reviews, such situations can lead to loss of funds.
For example, an investor traded a rare altcoin that was delisted. They received a withdrawal deadline notice but missed the date. The coins were “locked” on the account with no way to withdraw. On major exchanges, support often grants an extra chance to withdraw in such cases, but on BingX the client effectively lost everything.
Important: in another case, the exchange suspended trading in a token and simultaneously froze withdrawals without offering compensation. The user called such actions fraudulent. Support did not help.
Bottom line: storing rare coins on BingX carries risk—in case of delisting, you can suddenly lose access to assets.
🔒 Security and incidents
What the exchange claims
- BingX declares multi‑layer protection: cold wallets, 2FA, insurance funds.
Late 2024 incident
A major breach occurred with roughly $50 million in crypto stolen. Reports say BingX acknowledged the attack and compensated client losses from reserves, temporarily pausing deposits/withdrawals to strengthen defenses.
Bottom line: vulnerabilities have already been found—there’s no guarantee attacks won’t recur. It’s prudent to use the platform cautiously, prioritizing self‑custody.
🔍 Should you trust BingX?
In short: user experience with BingX is mixed: there are strong points and tangible risks. Below is a concise balance of opinions.
Positive notes
What raises doubts
- instances of account blocks and withdrawal delays
- strict KYC requirements and weak support
- complaints about manipulation and technical failures
Bottom line: BingX works well as an additional platform for trading and copy trading if you want to use its bonuses and features. It’s risky to store large amounts—it’s safer to keep your core portfolio on exchanges with a more stable reputation and treat BingX as a tool for a limited portion of capital.
📌 Conclusion
❗ Risks and cautions
This platform suits those looking for copy trading and a broad feature set, but it’s important to understand the risks. BingX’s reputation is far from spotless—the exchange has already received community criticism as a wake‑up call.
Tip: whether BingX will address its shortcomings—improving support, transparency, and reliability—remains to be seen. For now, anyone who decides to try the platform should weigh both poles of reviews and be ready for either a smooth experience or potential surprises.
Main point: BingX cannot be unequivocally labeled either perfect or outright bad. It offers interesting trading opportunities and remains competitive in terms of features.